How to Build, Maintain, and Motivate an IT Staff

An excellent IT staff starts with a good second-in-command, the person you trust as much as yourself. This person could be an IT Generalist or have one specific skill, but it has to be someone who can replace you, at least temporarily.

Once this person is in place, you’ll begin to see which other roles are required in your organization — for instance, where to hire experience (and pay more) vs. where to hire young (and pay less). We’ll look at basic flow chart options for different size organizations and needs and also how best to retain the high performers. Interview tips for hiring all levels of IT staff and how to tailor motivation to the individual will be key elements of the presentation.

In this introduction to IT in Today’s Environment, you will learn:

• Compliance & Security
• Mission Orientation
• Data Integration
• “Customer” Service (tech support to staff)

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Presented by: Dave Tainer is Director of Information Systems for GMHC, a Manhattan-based nonprofit that was first in the fight against AIDS. Dave has been responsible for providing IT guidance and vision to operations and programs since coming on board in January 2006. He has successfully implemented structured corporate principles of IT management (CoBIT, ITIL), which have resulted in increased productivity, faster network access, enhanced security, compliance with HIPAA and PCI, and a data migration to a governmental database and reporting system. He was instrumental in securing a $1,106,000 technology-only capital grant from NYEDC which has allowed for a state-of-the-art network infrastructure, new workstations for all staff, and a VoIP implementation.

Prior to GMHC, Dave was adjunct faculty at DePaul University in Chicago, teaching in three departments: Human-Computer Interaction as a Usability specialist, Computer Science as a database and systems specialist, and Digital Cinema as a technical specialist (digital cinematography). He previously taught business statistics at other Chicago-area universities, mostly for MBA programs.

Between 1998 and 2005 Dave served as founder and senior partner of BuTain, Inc., a technology consulting firm specializing in IT Strategy and Management Consulting. He previously held the position of CIO for Unified Management, a professional employer organization (PEO). During his tenure at Unified, Dave was a frequent guest speaker on all IT issues in the PEO industry at events, conferences and roundtables, and helped Unified Management define the cutting-edge in PEO technology and information management.

Posted by irishg on May 28th, 2008 at 07:14am